City Ophthalmology has been closely monitoring the COVID-19 outbreak.  The health and safety of our patients is of utmost importance.  Following recommendations set by the CDC and American Academy of Ophthalmology our practice has taken all the measures necessary to help slow the continued spread of COVID-19 and protect our patients. 

 

Effective March 16th, 2020 all non-urgent and routine visit have been cancelled and postponed.  All elective surgery has been cancelled until further notice.  We will continue to take care of urgent and sight threatening conditions.  Please call our office for any urgent eye condition.  We are standing by to take your call, if by chance we cannot take your call please leave a voice message and we will be reaching back to you as soon as possible.  For any true emergency please seek care at your nearest emergency room. 

 

We now offer telemedicine appointments where you can have a consultation with Dr. Lam at the safety of your own home via your smart phone, tablet, or computer.  Please call and inquire for a telemedicine visit with Dr. Lam. 

 

What to expect in your visit during the COVID-19 pandemic

 

• Patients and visitors will be screened for COVID-19 symptoms and exposure prior to your visit during your phone call and at the entrance of the office.  Any patient that is symptomatic or has had a history of COVID-19 exposure will not be allowed into the office.  We will refer COVID-19 patients to our local hospitals who are more prepared to contain and treat COVID-19 individuals. 

 

• We will limit one accompanying visitor with the patient.  If it is not necessary for the visitor to be present, the visitor should wait in the car or outside the office. 

 

• You will need to be wearing a mask upon entering the office as advised by the CDC and mandated by the State of Pennsylvania. No one will be allowed into the office without wearing an appropriate mask. 

 

• Upon entering the office, we will ask you to disinfect your hands with hand sanitizer

 

• Social distancing will be practiced in our office.  All patients will be assigned to sit in designated seats which will be at least 6ft from another person in the waiting room. 

 

• You will notice certain doors will be kept open to help increase ventilation in a room.

 

• All the staff including Dr. Lam will be wearing face masks, some may also be wearing protective goggles.

 

 

 

 

What to do if you are experiencing COVID-19 symptoms?

 

• If you have been exposed to COVID-19 and feeling sick such as having fever, sore throat, cough, difficulty breathing, please contact your primary care provider for advice and care or visit your closest emergency room

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城市眼科疫情期间就诊指南

 

城市眼科一直在密切监测COVID-19的疫情状况。根据CDC和美国眼科学院的建议，我们采取了所有必要措施，以帮助减缓COVID-19的持续传播并保护我们的患者。

自2020年3月16日起，城市眼科所有非紧急例行检查的预约和非紧急手术预约均已安排取消。重新预约时间将根据疫情情况另行通知。但是我们将继续为那些需要防止视力丧失，出现视力改变或有紧急情况的患者提供服务。如有紧急眼疾，请及时致电我们的办公室，如果我们无法马上接听您的电话，请留言，我们将尽快与您联系。在此期间如果发生任何紧急情况，请在离您最近的急诊室就医或拨打911.

目前，我们提供远程医疗访问服务，您可以在家里安全地通过智能手机，平板电脑或其他电子设备与林医生进行视频对话。如您需要远程医疗咨询服务，请致电我们诊所进行预约。

COVID-19疫情期间门诊须知：

1.在您预约前的一两天，我们将通过电话访问患者和访客是否有COVID-19症状或接触史。任何有COVID-19症状或接触史的患者和访客均不得进入诊所。我们会将有COVID-19症状的患者转介到我们当地的医院，他们有更全面的医疗设备去确诊和治疗COVID-19的患者。

2.我们将限制一位访客陪伴患者就诊。如非必要情况，访客应在车内或办公室外等候患者。

3.根据CDC的建议和宾夕法尼亚州的规定，进入诊所时您必须佩戴口罩。我们将不允许任何没有佩戴口罩的人员进入诊所。

4.进入办公室后，我们会要求您使用洗手液洗手消毒。

5.在我们的办公室内应保持社交距离。所有患者将被分配坐在指定的座位上，该座位与候诊室中的其他人至少相距6英尺。

6.您会注意到某些诊房的门将保持打开状态，以帮助增加房间的通风。

7包括林医生在内的所有工作人员都将配戴口罩，必要情况下会配戴防护眼镜。

 

 

                                  城市眼科

                              2020年4月27日